RETURN POLICY

Home Help Return Policy

Return/Refund is accepted within 7 days after received the goods,please contact us first and return the goods according to the return address. If didn't contact seller and returned yourself, We won't accept the packages.

After receiving the returned goods,we will made a replacement depends on our available stock,if not available,a refund will be issued.

If item is damaged by buyer,we will not accept any changing or refunding,hope you can understand.

To avoid delivery lost, return should be arranged by register airmail, and the shipping fees of return should be paid by the buyer.

Please make the items remain the original state. We only accept not damaged items.

KBL Hair FAQ
How long does the hair last?
How long the hair lasts depends on how you maintain it. Treat it like your own hair and take very good care of it,then normally it could last longer than 2 year. With proper care (clean and condition the hair regularly, the hair will last 3-5 years).
How do I know if the hair is human hair?
Human hair has natural protein. It is easy to tell by burning and smell: When it is burnt, human hair has white smoke and smells like wool burnt, and it turns to ash.
How long take delivery?
We ship the parcel by Fedex, UPS or DHL. Normally need about 2~3 workdays to USA. 3~4 workdays to UK. And 5~6 workdays to Africa and other countries.